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General Programs

Program Overview

The trainees will acquire the knowledge and skills to manage situations and recognize current workplace problems, which will help them apply systematic methods to solve real conflict situations at work. The program will help the trainees create effective strategies to improve relationships and strengthen relations with co-workers professionally and positively to build sustainable relationships with others.

Program General Info

Emirati employees from grades 3 to 7

The program is in class for (2) days.

Through the registration link 

The trainee is expected to attend all training hours during the training days (12 hours in two days).

Please note that the total hours of excused absences or delays in attending sessions should not exceed more than one hour.

At the end of the program, the participant will be able to:

  • To increase the collaborative projects (within the working team, other departments, and entities/departments)

  • To raise the percentage of achieving project goals for workgroups

  • To increase the constructive working relationships inside and outside the department/entity

  • To reduce the conflicts at work

  • Working with others

  • Involving others

  • Consulting to develop insights

  • Reaching harmony

  • Improving transparency

  • Agility at work

  • Positively adapting to new situations

Learning Objectives


Apply the principles of building sustainable relationships and recognizing their importance.


Define conflict management concepts and how to apply them.


Apply the principles of effective team collaboration.


Develop effective collaboration processes and build trust between team members and other departments in the entity.


Certificate of completion

The trainee receives a Certificate of Attendance from Abu Dhabi school of Government upon completing the number of mandatory hours of training, which is 12 hours during the two training days.


The Abu Dhabi School of Government (ADSG)

ADSG is reshaping the culture of learning and supports Abu Dhabi’s ambition to build a sustainable and open economy, driven by a confident society and innovation through world-class initiatives, partnerships, and technology.

Start building a brighter future for yourself today, to begin a new and ambitious chapter in your career.

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